Outsourcing

Here at RWUK we offer a wide range of managed outsourcing services.

Get access to high-quality, UK based customer service, sales and support agents that scale with demand. Need rapid deployment? We can set up in days, not weeks.

High Quality Agents

Worldwide based agents with relevant industry experience
Better customer experiences and increased retention
Rigorous recruitment process to ensure only the best service

Managed Services

We are able to completely manage your CS, Sales or Support solution from ticket creation to resolution.

Our agents are trained to use the most recognised ticket systems, CRM's and sales systems.

OmniChannel

We provide fast response times via WebChat, Social Media Chat and WhatsApp/iMessage
Enable customer communication round the clock

Specialist Agents

We are experts at sourcing agents from Customer Service, IT, Legal, Medical and Veterinary backgrounds.